The qualification is designed to provide knowledge and understanding of food allergens and foods that commonly cause intolerances, their characteristics and effects, the importance of effectively communicating information regarding allergenic ingredients to customers, and how staff can minimise the risk of cross-contamination from allergenic ingredients. This course is designed for food industry personnel with responsibility for food safety and quality management. The course is most relevant to persons who work in QA management, engineering, production and R&D management roles and who are responsible for label development in food industries where allergen cross-contact can be an issue.